HappyBed offers discreet packaging, extra discreet shipping add-ons, and discreet billing to protect your privacy. If you have a special request regarding the shipment or packaging of your order, you may Contact Us prior to placing your order. You can also add your request in the order notes, and we will reach out to you to clarify or confirm the details.
Standard Discreet Packaging
For every package we ship, we carefully package your item(s) inside a plain box or shipping envelope without any identifying information. The return name on the shipping label says, “Customer Service” and the return address is to an unidentifiable multi-use shipping center used by a variety of online retailers.
Extra Discreet Packaging
Our shipping method keeps your purchase hidden and private. All product(s) are carefully packaged inside a fake power bank box which then goes inside our Standard Discreet Package. That way, if anyone opens the shipping box, they still won’t know what’s inside.
How Extra Discreet Packaging Works
1. Add any eligible product to your cart. Eligible products have an “Extra Discreet Packaging” category tag:
2. Add Extra Discreet Packaging to your cart before checkout. Extra Discreet Packaging costs $9.99.
3. We’ll pack your item(s) in the fake power bank box inside our Standard Discreet Packaging and ship it via the method you choose at checkout.
Shipping to UPS Access Points
Don’t want to get your item shipped to your home? We offer shipping to your preferred UPS Access Point including both unmanned lockers that open with a release code at convenient retail locations like CVS and Michaels as well as UPS Stores in the US.
How UPS Access Points Work
1. Select “Ship to UPS Access Point” in Step 1 of checkout. UPS Access Point shipment costs $4.99.
2. Enter your zip code and choose your preferred locker or retail location.
3. You’ll receive updates on the shipment via email. Once you’ve received confirmation that the package is ready at the designated location, pick up your order within 7 days of delivery. A government issued photo ID that matches your name is usually required to pick up your package.
*If your package isn’t picked up within 7 days of delivery, it is returned to us and subject to a partial refund under terms of our Return Policy.
Discreet Billing
We make an effort to protect your privacy by ensuring that our business name doesn’t reveal the nature of your purchase. Our credit card charges appear as shown in the screenshot below:
UPS My Choice Notifications
Occasionally, a customer’s roommate or family member will automatically receive UPS My Choice notifications when they have a UPS My Choice account associated with the same shipping address. When this occurs, our UPS My Choice shipping notifications appear as shown below.
If you have any questions about aspects of our discreet packaging, shipping, or billing, Contact Us.